Privacy policy

POLICY REGARDING THE PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY POLICY

Our policies regarding the processing of personal data and confidentiality will be updated periodically to ensure that we take care of your personal data entrusted to us, as before. You can consult it at any time on our website www.safecare.ro.

Given the new law of the European Union, respectively Regulation of the European Parliament and of the Council of the European Union no. 679/2016 regarding the processing of personal data and the free movement of such data (hereinafter referred to as GDRP), which enters into force on 25.05.2018, S.C. ONITRADE LTD S.R.L. and the safecare.ro site complies with the rules imposed by this regulation and pays special attention to protecting the private life of its users by adopting correct policies for the processing of personal data and informing users of the rights they enjoy.

This is the reason why we decided to inform you, through the present policy, regarding:

Who we are
Terms and definitions
Our principles in the processing of personal data
The purposes and basis of the processing of personal data
Personal data processed
Rights of data subjects
Disclosure of personal data
Storage Period
Processing security

Who we are

www.safecare.ro is an online service managed by ONITRADE LTD SRL.

The operator of personal data is ONITRADE LTD SRL, with registered office in Iasi, Str. Vasile Conta no. 30, Iasi county, registered in the Trade Register under no. J22/1808/1994, CUI RO5945811, e-mail: office@onitrade.ro, telephone no. 0738777771.

Through these policies, we inform you about how we process your data. of a personal nature when you use the safecare.ro website.

Terms and definitions

According to EU Regulation no. 679/2016 of the European Parliament and the Council of the European Union:

a) "Personal data": means any information (any set of characters, signs, numbers or letters) relating to an identified or identifiable natural person (hereinafter referred to as the "interested person"). An "identifiable natural person" is considered to be a natural person who can be identified, directly or indirectly, especially by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to several elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity;
b) "Operator": denotes ONITRADE LTD SRL, which establishes the purposes and means of processing of personal data
c) "Responsible for processing": ONITRADE LTD SRL;
d) "Processing of personal data": means any operation or any set of operations performed or not by the Operator with the help of automated procedures and applied to data or sets of personal data, such as collecting, recording, organizing, structuring, keeping, adapting or modifying, extracting, consulting, using, communicating by transmission, broadcasting or any other form of making available, approaching or interconnecting, limiting, deleting or destroying them;
e) "Breach of personal data": means a breach of security that entails, accidentally or unlawfully, the destruction, loss, alteration, unauthorized disclosure of personal data transmitted, stored or otherwise processed, or unauthorized access to said data.

Our principles in the processing of personal data

ONITRADE LTD SRL is committed to respecting the private life of natural persons, the protection of processed personal data, their security and compliance with the legislation on the protection of personal data and private life.

In the processing of personal data, ONITRADE LTD SRL will respect the following principles of good practice:

a) will process personal data in a legal, fair and transparent manner towards the data subject;
b) will collect personal data for specific, explicit and legitimate purposes, not being allowed to process them in a manner incompatible with these purposes;
c) will ensure that personal data are correct, updated, adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d) will keep the data in a form that to allow the identification of the persons concerned for a period that does not exceed the period necessary to fulfill the purposes for which they are processed;
e) guarantees that personal data are processed in a way that ensures their adequate security, including protection against unauthorized or illegal processing, against loss, destruction or accidental damage.

The purposes and basis of the processing of personal data

ONITRADE LTD SRL and safecare.ro process personal data for the following purposes:

Order processing and product supply: for the processing of products purchased by natural person customers, such as informing them about the progress of the launched order; for the delivery of the ordered products. In order to be able to offer and deliver our products and services, we need to process a minimum of personal data belonging to you.
Invoicing and customer relations: for product invoicing as well as to answer any questions or concerns that customers may have regarding the status of the order placed or its delivery, with the products or services provided by the company, informing users about the status of the safecare.ro personal customer account
Marketing: for promoting the products and services offered, for marketing messages, offers, future campaigns, newsletter.
In order to fulfill some legal obligations: for invoicing and reporting to the competent authorities according to the legislation in force,

To improve the services offered: to understand how to use the services offered, manage the sales volume and develop and improve the services offered.

ONITRADE LTD and safecare.ro process personal data based on the following:

Executing or concluding a contract: This allows honoring the orders launched by customers and issuing invoices to them.
Legitimate commercial interests: to prevent fraud, maintain the security of the site and improve the services provided, evaluation of the products and services offered, statistics.
Compliance with an imperative legal requirement: accounting and fiscal requirements.
Consent: which the data subject will grant when ONITRADE LTD and safecare.ro is not based on another legal basis. Consent can be withdrawn at any time.

We will request your consent to accept the cookies policy, accept the terms and conditions, agree to the processing of your data. of a personal nature for transmission to you. marketing notifications and alerts (newsletter, alerts, offers, discounts).

Personal data collected:

Safecare.ro collects the following personal data:

name/surname,
address
phone number
email address.
strictly in case you want to make a Return, we need from you, in addition to the personal data already mentioned, the personal numerical code and the bank account number in order to transfer to your account the value of the returned product which is rightfully yours. For more details, see the Return Policy in the Terms and Conditions.

Safecare.ro processes your data. personal:

after your registration on the website when you buy the existing products on our website,
when you create a personal user account,
when you subscribe to our newsletters or wish to benefit from our offers,
when you contact us through different channels or request information about our products and/or services,
when you visit or browse our website through cookie modules.

www.safecare.ro undertakes to process the personal data provided by you. And for which you have given your consent, under security conditions and for the exclusive fulfillment of the purposes shown in this Personal Data Processing Policy.

Your data personal data will be used by www.safecare.ro for the purpose of remote contract execution, for informing users about the status of the created account, for the delivery of the launched order as well as its status, for market research and the tracking and monitoring of sales.

At the same time, based on your consent. expressly and freely expressed, we use your data. of a personal nature for commercial and marketing purposes for the transmission of newsletters, the announcement of launched promotions, the granting of vouchers and discounts, the notifications to be sent to you. through the email address you provided us.

Data of minors: safecare.ro does not allow the processing of personal data of customers who have not reached the age of 18. In this sense, in the process of creating a user account or placing an order in the online store, customers have the obligation to confirm that they have reached this age.

Rights of data subjects

In accordance with the GDPR, you have the following rights regarding your data. of a personal nature that ONITRADE LTD SRL processes through safecare.ro:

a) The right of access to processed data: you have the right to access your data. of a personal nature that we own. The provision of information is made at the written request of the holder sent to the address of the company in Iasi, Str. Mitropolit Varlaam no. 26-29, Iasi county, or at the email address office@onitrade.ro. In this situation, it is very possible to request proof of your identity;
b) The right to rectify personal data: you have the right to rectify your data. if they are inconsistent, inaccurate or incomplete. If you have a registered account on safecare.ro, it is easier to correct your own personal data by accessing the "My Account" function;
c) The right to delete personal data ("The right to be forgotten"): You have the right to obtain the deletion or destruction of your personal data. Exceptions are made in cases where the legislation in force does not oblige us to keep your personal data;
d) The right to restrict the processing of personal data: you have the right to request the restriction of the processing of your data. personal. This right implies that the processing of your data is limited and your data may be stored but not processed or used.
e) The right to data portability: this right allows you to move, copy or transfer the data processed by us to another operator.
f) The right to opposition: this right allows you to oppose the processing of your data at any time. personal when this is based on a legitimate interest.
g) The right to object to the processing of your data. for direct marketing purposes: you have the right to unsubscribe or give up direct marketing carried out by us at any time, by accessing the "Unsubscribe" link in any email or communication received from us.
h) The right to withdraw your consent: you have the right to withdraw your consent at any time regarding the processing of your data. personal when the processing is based on consent. Withdrawal of consent does not operate retroactively.
i) The right to file a complaint with the competent authority: whenever you consider that your rights regarding the processing of your data of a personal nature have been violated, you can file a complaint with the ANSPDCP to complain about the respective practice.
j) The right to deactivate cookies: you have the right to deactivate the cookie modules at any time. These modules can be easily disabled by changing the settings in your browsers. of the internet you use. We draw your attention to the fact that deactivating some of the cookie modules can generate a restriction in the use of certain parts and functions of the site, since their main role is to ensure the maximum functionality of the site. For more details, visit the Cookies Policy of the safecare.ro site.

You can exercise any of these rights, through a written request, sent to ONITRADE LTD SRL at the address in Iasi, Str. Metropolitan Varlaam no. 26-29, Iasi county, postal code 700198, or to the email address: office@onitrade.ro. In this situation it is very possible to request a proof of your identity.

Disclosure of personal data

ONITRADE LTD SRL and safecare.ro will use your data. exclusively for the purposes communicated above.

Your data personal data processed by us will only be disclosed in certain circumstances to the partners with whom ONITRADE LTD SRL collaborates for the execution of the remote contract concluded with you, mentioned as follows:

Courier companies (Urgent Cargus, DPD, Fan Courier)/ Romanian Post for the delivery of your orders;
MailChimp for sending newsletters.
the provider of communications and correspondence transmission services;
the provider of mobile phone services that helps us to be permanently connected;
payment processors that are authorized by us to mediate payments in the 3D Secure system (euplatesc.ro);
the provider that provides us with data storage services on external servers.
Public authorities, only if they request it for carrying out an administrative/fiscal/judicial act.

Safecare.ro may contain access links to other sites. We draw your attention to the fact that you must consult the personal data protection policies of the other sites, ONITRADE LTD SRL not assuming responsibility for the information transmitted by you. or collected by these third parties.

Storage Period

ONITRADE LTD SRL can keep the processed data for different periods of time, considered to be reasonable, in accordance with the previously indicated purposes. We keep your data. only for the period necessary to achieve the purpose for which we hold the data, to satisfy your needs. or to fulfill our obligations imposed by law.

To know how long your data can be kept, we use the following criteria

When you purchase products and services, we keep your data. personal during our contractual relationship;
If you participate in a promotional offer, we keep your data. personal during the promotional offer;
If you contact us with a question, we keep your data. personal data for the duration necessary to process your questions, provided you have expressed your consent in this regard;
If you create an account, we keep your data. personal data until you request us to delete them or after a period of inactivity (without an active interaction with our brands) defined in accordance with local regulations and guidelines.
If you have given your consent for marketing, we keep your data. personal until you unsubscribe or request their deletion;
If cookies are stored on your computer, we keep them for as long as necessary for them to achieve their purposes (for example, during a session for shopping cart cookies or session ID cookies) and for a period defined in accordance with local regulations and guidelines.

PERSONAL DATA / PRIVACY POLICY

Purchase of products sold by S.C. ONITRADE LTD S.R.L. through www.safecare.ro presupposes the fulfillment of all the registration formalities requested in this regard. By going through the process of registering as a user and/or placing orders, you express your consent to provide the following personal data: name/surname, billing address, delivery address, email address, phone number.

www.safecare.ro undertakes to process the personal data provided by you. under security conditions and for the exclusive fulfillment of the purposes shown in the Personal Data Processing Policy. Your data of a personal nature will be used by www.safecare.ro for the purpose of executing the contract at a distance, for informing users about the status of the created account, for the delivery of the launched order as well as its status, for market research and the tracking and monitoring of sales. At the same time, based on your consent. expressly and freely expressed, we use your data. of a personal nature for commercial and marketing purposes for the transmission of newsletters, the announcement of launched promotions, the granting of vouchers and discounts, the notifications to be sent to you. through the email address you provided us.

In accordance with EU Regulation no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), "the processing of personal data means any operation or any set of operations carried out or not by the Operator with the help of automated procedures and applied to data or sets of personal data, such as collecting, recording, organizing, structuring, keeping, adapting or modifying, extracting, consulting, their use, communication through transmission, broadcasting or any other form of provision, proximity or interconnection, limitation, deletion or destruction".

These personal data will be used exclusively by the company that operates the site, for the purposes for which they were collected and for which you have expressed your consent. Any refusal to provide the requested personal data will lead to the impossibility of processing the order launched and, implicitly, of delivering the ordered products.

We inform you that the personal data you provide us are processed for the purpose of offering the web service available on this website under optimal conditions. We inform you that you are the beneficiary of the following rights over personal data: the right to rectify data, the right to access them, the right to withdraw your consent at any time, the right to data portability, the right to delete data, the right to restrict processing, the right to oppose data processing, the right to deactivate Cookies (see Cookies Policy), the right to address the authority competent. In this sense, please consult the Personal Data Processing Policy existing on the site.

Provision of personal information

The provision of services on www.safecare.ro will begin immediately after completing all the required registration formalities. The information provided must be correct. By opting for registration, you oblige yourself to correctly provide us with your name, address and other useful information. To correct or update this information, access your account. By accessing the account and using the personal password, you are responsible for all the actions resulting from their use. SC ONITRADE LTD SRL cannot be held responsible for errors caused by the user's negligence regarding the security and confidentiality of his account and password.

Security of personal data

Your personal data may be used by SC ONITRADE LTD SRL for informing by e-mail, post or other means of communication about subsequent actions, making statistical reports, etc. Your personal data may be transmitted to the legal authorities for the purpose of carrying out any checks justified by law. The data provided by the clients are strictly confidential. SC ONITRADE LTD SRL undertakes to its clients not to provide this data to third parties or companies and to use it strictly for the execution of the remote contract between the client and SC ONITRADE LTD SRL.

This site uses security measures against the loss, alteration or misuse of the information provided by you. SC ONITRADE LTD undertakes to respect your rights conferred by Regulation no. 679/2016 (GDPR).

ONITRADE LTD SRL has adopted technical and organizational data processing measures, updated in accordance with GDPR requirements, with the aim of protecting your data. of a personal nature against any actions of unauthorized access, improper use or disclosure, unauthorized modification, destruction or accidental loss. All employees and collaborators of ONITRADE LTD SRL, as well as any third parties acting on behalf and on behalf of ONITRADE LTD SRL, are obliged to respect the confidentiality of your information. and GDPR requirements, in accordance with the provisions of this policy.